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​​​​​​​​​​​​​​​​​Water Utilities Home Page

 The mission of Dallas Water Utilities (DWU) is to be an efficient and industry-leading local and regional provider of water, wastewater, stormwater and flood control services, essential to health, public safety and economic development.

Visit 311 Online or Download the IOS or Android app

Request Emergency Services

(214) 651-1441
Monday - Friday, 8 a.m. - 5 p.m.

 

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  • Upgraded DallasGo Payment Platform
  • City of Dallas Flood Control Data
  • Understanding Your Utility Bill
  • Lead and Copper Program
  • The upgraded DallasGo is here! Click here for more information.

Functions

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    Drinking Water Services

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    Wastewater Operations

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    Stormwater Operations

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    Billing and Accounts

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    Construction and Design

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    Water Conservation

Featured Resources

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    Apply for DWU Jobs
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    Defend Your Drains
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    Infrastructure Information Center Vault
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    Water Conservation

Events & Meetings

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  • Oct17
    Saturday @ Sat @ 9:00 AM - 1:00 PMWhite Rock Pump Station 32nd Annual Water-Wise Landscape Tour 2026
  • Nov7
    Saturday @ Sat @ 9:00 AM - 12:00 PMVarious locations Branch Out Dallas Pick-Up Day for Registered Dallas Residents

Latest News

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  • 11/07/2026Help us hand out trees for Branch Out Dallas by volunteering on Saturday, Nov. 7, 2026, between 8 a.m. and 1 p.m.
  • 10/17/2026Join us for the 32nd Annual Water-wise Landscape Tour Saturday, October 17 from 9 a.m. to 1 p.m.
  • 9/10/2026Dallas experiences increase in water main breaks and leaks due to extreme heat and high water demands

Frequently Asked Questions

  • DallasGo FAQs
  • General Questions

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