Human Resources



​Employment Verification

Verification of Employment/Income (VOE/VOI) Requests

For Employment verification requests related to one of the following:

Requests must be submitted directly by the requesting organization (e.g., lender, leasing office, background check company) through Verifent:
  • Mortgage and loan lending
  • Apartment leasing
  • Pre-employment screening
  • Background checks
Employees cannot submit these verification requests themselves.

What Should Employees Do?

  • Inform the lender, leasing office, or requesting organization that the City of Dallas uses Verifent for employment verification.
  • Direct the requesting organization to submit the verification request through Verifent.
  • Employees do not complete or submit verification forms for these purposes.

If employment verification is required for one of the above purposes, provide the requesting organization with the City of Dallas employer contact information below:

HRCompensation@dallas.gov or Kianna Jones, Compensation Assistant

 For more information about Verifent, click here.​​

Employment verification for the following purposes are processed through HR Compensation:

  • Public Service Loan Forgiveness (PSLF) & Temporary Expanded PSLF (TEPSLF) Certification & Application
  • Texas Municipal Retirement System (TMRS) Restricted Prior Service Credit Application
  • Texas Health and Human Services Commission (HHSC) Form H1028
  • Texas HHSC welfare fraud investigations
  • Employment verification letters
  • Lost wages forms
Email your request for the above purposes to HRcompensation@dallas.gov

The following compensation and employment forms through their respective departments: