Street Services - Contacts

Gilbert Aguilar, Director
(214) 670-4491

To report any of the following hazardous situations dial 3-1-1 when dialling from inside the city limits, and (214) 670-5111 when calling from outside the Dallas city limits.

• Dangerous pot holes
• Stopped up street drains or flooding
• Debris blocking streets, alleys or creeks
• Loose or missing storm sewer lids
• Missing or damaged guard rails

To request services that do not involve a hazardous situation, call 3-1-1 or (214) 670-5111 as described above or make a request via the Web by clicking here:

Request a City Service

To request a service for traffic control devices (stop signs, traffic lights, pavement markings, turn lanes, speed limits, and speed bumps) and street lights, click on Request a City Service or go to the Public Works and Transportation Department Web site for more information.

To make inquiries or complaints about work done by the Street Services Department, call the director's telephone number above.