Sanitation Services - Garbage
Garbage Collection Overview
The City of Dallas provides residences with a 96-gallon roll cart for automated garbage collection. Once per week, residential garbage and recycling is collected by Sanitation Services. Residents are responsible for keeping their carts clean and odor free by periodically rinsing them with a little detergent and a garden hose. For ordering new roll carts, please see Roll Cart Options below.
Residential garbage is collected once per week. To find your day of service, Click Here and enter your address.
Please place your roll cart facing the point of collection and allow for 3 feet of space on each side of the roll cart for collection equipment to maneuver. Your roll cart must be placed in the alley or at the curb by 7am the morning of your collection day. The roll cart should not be blocked by vehicles, objects, or overhanging tree limbs and it should be brought in no later than 8am on the day following collection day.
Items Not Accepted
Do not place hot ashes, yard debris, concrete or rocks, clothing, large pieces of metal, dirt, construction debris or household hazardous waste (e.g., batteries, oil, cleaning products, paint, and antifreeze) in the roll cart. To learn more about disposing of household hazardous waste, visit Don’t Waste Today.
If your roll cart is not serviced on your regular scheduled collection day, please call 3-1-1 or Click Here and select the Service Type: Garbage – Missed.
Additional Roll Carts
Need another garbage roll cart? Additional garbage carts are available for an additional monthly fee of $10.56 (per roll cart) and can be requested by calling 3-1-1. If you would prefer to enter a Service Request, please Click Here and the select the Service Type: Garbage Roll Cart.
Roll Cart Options
To see garbage and recycling roll cart options, Click Here.
To order a gray garbage roll cart, please call 3-1-1 or 214-670-5111. You can also use the online service request form and select the Service Type: Garbage Roll Cart. A recycling roll cart can be ordered free of charge, by calling 3-1-1 or clicking Here and selecting the Service Type: Recycling Roll Cart New.
Roll Cart Repairs and Replacement
If your cart is damaged, please call 3-1-1 for repairs or replacements. You can also use the online service request form, and select the Service Type: Garbage Roll Cart. The City will repair minor damage from normal use. Any cart with damages as a result of abuse or neglect by the property owner will be replaced at a charge of $49.59 per cart.
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