Sanitation Services - Frequently Asked Questions
What is "Too Good To Throw Away"?
"Too Good To Throw Away" is the well-named recycling program for Dallas residents. Over 50% of what we toss into the garbage is, literally, too good to throw away. Each of the recyclable materials (listed in the next question) can either be sold to a processor or be used directly by the city, in place of a more costly alternative.
What types of materials will be collected for recycling?
Just about everything! Think of these five terms: PLASTIC, GLASS, METAL, PAPER, CARDBOARD.
All of the following items may be placed (without sorting) in your blue cart:
Only containers with the recycling symbol for numbers 1-7
NO plastic bags, NO Styrofoam products, NO chemical containers, NO toys
Bottles and jars of any color
Please note* For the safety of our collection staff, please contain any broken glass in a paper bag before placing in your cart or blue bag.
NO window glass, NO light bulbs, NO ceramics, NO mirrors, NO Pyrex, NO fiberglass
Aluminum, tin, and steel containers
NO aluminum foil, No pie plates, NO parts, NO toys, NO electronics, NO appliances
Office paper (paperclips and staples are OK),
NO rubber bands, NO plastic wrappings, NO hard back books
Food and detergent boxes, paper egg cartons,
NO waxed cardboard, NO plastic or foil lining from cereal or cracker boxes, NO pizza boxes or food contaminated boxes
Will I need to separate the recyclable items?
No. All of your recyclables may go together into your cart. You may place recyclables into paper bags if you wish. PLEASE DO NOT USE plastic bags in your recycling roll cart.
Where can I recycle the following items that are not currently collected by the City of Dallas?
Spring & Fall Round up Events – Spring and Fall events are held annually to provide residents an opportunity to recycle many items that are not easily recyclable. These events, typically held in April and October, are posted as a news item on our webpage at least 30 days prior to the event.
Styrofoam – The City of Dallas does not accept Styrofoam products or peanuts. The packing/peanuts can be taken to various parcel/shipping businesses for re-use or recycling. Styrofoam may also be placed in your garbage for disposal.
Electronics – Stop, drop and go to one of the city's four drop off e-cycling locations. This service is provided to all Dallas residents at no charge to prevent TV's and computers from going to landfills and illegal dump sites. For more information and other recycling options please visit www.TexasTakeBack.com.
Batteries - Alkaline batteries may be placed in your garbage container or you may bring them to the City’s Spring and Fall Round round-up events. Rechargeable batteries may be taken to various retailers such as Radio Shack, Lowe’s and Home Depot for Recycling.
Metal Coat Hangers – Currently, the City does not accept coat hangers for recycling. Most local dry cleaners will recycle them.
Plastic Grocery Bags – The film used for grocery bags and newspaper sleeves (among other uses) is not recyclable by our processor at this time. However, many grocery stores will take back your grocery bags or you may reuse them yourself. We do offer reusable bags at no charge. Call 214 670-4475 for delivery options.
How do I get a Big Blue Recycling Roll Cart?
You may register by calling the City's non-emergency number, 3-1-1, or by signing up online via the City's Service Request system. The City of Dallas will deliver your cart within 2 weeks of request.
What's my day of collection?
Input your address here for your collection dates, or call 3-1-1 for assistance.
Where do I place my recyclables for collection?
Place your recyclables in your blue recycling roll cart, in the same location (alley or curb) that you place your gray garbage roll cart for collection. Both carts will be picked up on the same day. If you donít have a blue recycling roll cart, call 3-1-1 and we will deliver one to you at no extra cost.
Who will be collecting the recyclables?
The City's Sanitation Services will be collecting all recyclables.
What do I do if my cart is overflowing and I still have more recyclables?
You may put additional recyclables into paper bags and place them next to the blue recycling cart. PLEASE DO NOT USE plastic bags in your recycling roll cart, and do not use plastic bags to store extra recyclables. If you need an extra recycling roll cart, call 3-1-1.
What if my recycling day falls on a holiday? Will there be a make-up day? How will I be notified of make-up day?
Yes. If your recycling day falls on a holiday, you can call 3-1-1 to find out your make-up day. Holiday collection schedules will also be posted on the front page of the City of Dallasí Web site, www.dallascityhall.com.
Where do I call for roll cart repair?
You may call 3-1-1 to request to report repairs needed. If our crews are unable to repair your cart, we will replace it with a new one.
I live in an apartment/condo. When will I get a recycling roll cart?
Residents of multifamily units may continue to drop off their recyclables at one of our neighborhood drop-off sites or call 3-1-1 for more information. We are updating the drop-off sites this year to make it easier for you. Please let us know if your facility would be interested in sponsoring a site by contacting us at (214) 671-8134.
Who do I contact if I have a problem or question?
For any questions or concerns, you may contact the City of Dallas "Recycle Line" at (214) 670-4475.
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