Dallas Police Department
Towing Ordinance - Towing Frequently Asked Questions
Dallas Auto Pound
Currently the Dallas Police Department’s Auto Pound requires proof of financial responsibility (insurance) only when a vehicle is driven out.
Effective Jan. 1, 2009, the Auto Pound will also require proof of financial responsibility (insurance) on tow outs, with the following exceptions:
- Lien holders who are repossessing the vehicle
- Motor vehicle insurance companies
- Auctioned vehicles
For questions about your impounded vehicle, call 214-670-5116.
For questions about your citation, call 214-670-0109.
Where is the Dallas Auto Pound located?
The Dallas Auto Pound is located at 1955 Vilbig Road, Dallas, TX 75208.
What are the hours a vehicle can be retrieved from the Dallas Auto Pound?
A vehicle can be retrieved between 10 am – 8 pm, daily.
How can I avoid having my car impounded?
Carry proof of car insurance with you at all times.
If my car is impounded, will I need to get car insurance before getting it out of the Dallas Auto Pound?
Yes, the Dallas Auto Pound will require proof of insurance on all releases except for those previously listed.
If my vehicle has been impounded for No Insurance and I bring proof of insurance to the Auto Pound, can I get the fees waived?
No, at the time your vehicle is impounded for No Insurance a citation will be issued. Dallas Auto Pound personnel will not make any determination on fee waivers in these cases.
How much will it cost to retrieve my vehicle?
GENERALLY, the following fees will apply: If you pick your vehicle up the same day it is towed you will pay $121 for towing as well as a $20 impound fee for administrative cost. You will then have to pay and additional $20 for each day the vehicle is in the auto pound. After 48 hours, a notification letter is sent and you will have to pay $50 for the notification fee.
Do I need car insurance for a recently purchased a vehicle?
If you do not currently have an insurance policy, it is required that you have an insurance policy for the vehicle. Ideally, this should be done prior to taking possession of the vehicle. After obtaining insurance for the vehicle, the insurance agent should provide you with a binder, a temporary insurance contract that provides proof of coverage until you receive a permanent policy. You should also receive insurance cards when you receive your permanent policy.
If you currently have insurance, you need to check your existing policy. Your existing policy may provide insurance coverage for a newly purchased vehicle for a specific number of days. Insurance policies in Texas vary, read your policy carefully. Have your new vehicle added to your policy as soon as possible. Failure to add the vehicle in the required amount of time could result in a loss of coverage. Your insurance agent can provide you with documentation that the vehicle has been added to the existing policy. If you do not immediately add the vehicle to the policy, you should carry a copy of the insurance policy and the bill of sale, showing the date of purchase of the vehicle. This can be used to provide proof that the grace period is in effect and there is insurance coverage on the vehicle. Some policies do not have a grace period and, in these cases, the vehicle needs to be added to the existing insurance policy prior to the owner taking possession of the vehicle. .