Dallas, Texas
       
 


City of Dallas
Drought Contingency Plan

(PDF)


Freezing Pipes Bill Stuffer
(PDF)


City of Dallas Planning and Water Supply Strategies
City of Dallas Planning and
Water Supply Strategies
(3.3 MB pdf file)


Certifications
(Below files are PDF format)
ISO 9001
ISO 14001
OHSAS 18001

 

Water Utilities Contacts

New accounts; Billing inquiries; Changes in service; or General information, call DWU's Customer Service Division (8:00 a.m. to 5:00 p.m., Monday through Friday) at (214) 651-1441.

To report the following water and sewer emergencies: Main breaks; Fire hydrant leaks; or Stopped sewers; or to request Meter leak repairs; or Emergency water turn-offs; contact the City Services Dispatch at 3-1-1 when dialing from inside the city limits, or (214) 670-5111 when dialing from outside the city limits.

To learn about the following: Water and sewer service permits; or Availability of water and sewer mains, call DWU's Permit Section (8:00 a.m. to 4:30 p.m., Monday through Friday) at 214-948-4500.

 

Distribution Division
214-670-8007

(24 Hour) Line Locates
3-1-1
214-670-5111 (outside city limits)

Pavement Replacement
214-670-8521

 
 
Engineering Services
214-671-9527
 
 
Capital Services
214-948-4615
 
 
Meter Operations Division
214-670-8213
 
 
Pipeline Project Management
214-948-4560
 
 
Pumping
214-670-8061
 
 
Purification
214-670-0900
   
  Stores
214-670-8686
   
  Vault
320 E Jefferson Boulevard, Room 215
Dallas, Texas 75203

(214) 948-4584
   
  Water Facilities Project Management
214-948-4310
   
  Wastewater Collection
214-670-8003
   
  Wastewater Facilities Project Management
214-948-4561
   
  Wastewater Treatment - Central
214-670-7406
   
  Wastewater Treatment - Southside
214-670-8565
   
  Wholesale Services
214-670-5886
   
 

Water Conservation
214-670-3155

 

  Save Water, Nothing Can Replace It
Conservation
   
  Water Quality
Water Quality
   
  Helping Others
Helping Others
   
   

 
     

Horizontal Line
© 2001-2012 City of Dallas, Texas.
Accessibility   |    Credits   |    Privacy Policy   |    City Terminology Guide   |    Contact Us   |    Contact Web Master