Request Emergency Services

Emergency Services Information

Emergency services are available
24 hours a day, seven days a week, 365 days a year.

To request or report:

• emergency water turn-off
• a water meter leak
• a water main break, fire hydrant leak
• clogged or overflowing wastewater main

Contact the City Services Dispatch at 3-1-1 when dialing from inside the city limits, or (214) 670-5111 when dialing from outside the city limits.